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Guillo
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Posted: 26 August 2011 at 7:44am | IP Logged Quote Guillo
"An unknown file upload error occurred."

On Web Mail Lite ASP.NET, got this alert whenever a user tries to attach a file in a new message. I'm guessing that it is a write permission error, but I don't know where the system is trying to save the attachments. Any ideas? . Thanks!
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Igor
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Posted: 26 August 2011 at 6:03pm | IP Logged Quote Igor
There's a known issue with ASP.NET version of WebMail Lite, modify js/mail/new-message-screen.js file, line ~12:

Code:
upload_url: "upload.php",


It should be modified as follows:

Code:
upload_url: "upload.aspx",


Hope this helps!

--
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Igor, AfterLogic Support
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barthsm
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Posted: 29 August 2011 at 6:46am | IP Logged Quote barthsm
Hello Igor, I'm a new user (Web Mail Lite ASP.NET) and am experiencing the same trouble with attachments as Guillo. I modified the js/mail/new-message-screen.js file as you suggested, but it didn't fix the problem. I also restarted the application in IIS, without any luck.

Any other ideas?

Thanks in advance,
~ Sue
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busmaster
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Posted: 29 August 2011 at 6:47am | IP Logged Quote busmaster
Hello.
I have the same issue but the solution posted has no effect.

Other ideas?

Thanks.
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Igor
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Posted: 29 August 2011 at 6:47am | IP Logged Quote Igor
Be sure to purge web browser cache, and see if that helps.

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Igor, AfterLogic Support
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Igor
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Posted: 29 August 2011 at 6:50am | IP Logged Quote Igor
Also, this thread might be of help.

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barthsm
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Posted: 29 August 2011 at 7:30am | IP Logged Quote barthsm
Thanks for your quick response, Igor.

Clearing the cache in FireFox didn't help, but I was able to successfully add an attachment in IE 9, but only running in compatibility mode.



So, it seems the issue is browser related. Any chance of this being looked at?

Thanks!
~ Sue
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Guillo
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Posted: 29 August 2011 at 7:34am | IP Logged Quote Guillo
Changed the line in new-message-screen.js, and also followed the instructions on the other thread. Still getting the same error. Any other possible solution?
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barthsm
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Posted: 29 August 2011 at 7:50am | IP Logged Quote barthsm
Never mind about IE; I just found the fix that was already posted for IE9 problems in case anyone else needs it: http://www.afterlogic.com/forum/forum_posts.asp?TID=3428.

So - just adding attachments in Firefox remains a problem.
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barthsm
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Posted: 29 August 2011 at 8:00am | IP Logged Quote barthsm
Sorry, I spoke too soon. There is still an IE9 related error when composing a new message:


~ Sue
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Igor
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Posted: 29 August 2011 at 8:49am | IP Logged Quote Igor
Despite that minor hack, ASP.NET version of WebMail Lite does not support IE9, as it was released before that browser version. PHP version should work fine though as it was updated recently, it can be used on Windows of course.

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barthsm
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Posted: 29 August 2011 at 11:17am | IP Logged Quote barthsm
Thanks, Igor.

What about attachments in the php version; will they work in any browser? And can the php version use the full MS SQL server or do you have to use MySql with it?

~ Sue
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Igor
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Posted: 30 August 2011 at 1:28am | IP Logged Quote Igor
In PHP version, we believe the browser-related issues are minimal to none. MySQL is the only option available there. And actually, it's the recommended option for ASP.NET version too.

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busmaster
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Posted: 30 August 2011 at 8:14am | IP Logged Quote busmaster
Disabling Flash as explained in the other thread, asp.net version worked using Firefox.

I hope this issue will be fixed in next release.

Thanks.
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Igor
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Posted: 31 August 2011 at 2:36am | IP Logged Quote Igor
Quote:
I hope this issue will be fixed in next release.


It will be, in a manner of speaking. We're going to update WebMail Lite ASP.NET to version 6 the way it was done for PHP edition, and Flash-based uploader will no longer be used there, AJAX-based uploader will be used instead. That uploader is already used in WebMail Pro ASP.NET so you might want to check if it works fine. If any issues are found there, we'll do our best to fix them of course.

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barthsm
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Posted: 01 September 2011 at 12:39pm | IP Logged Quote barthsm
That's good news for the next version. Is there any estimate on when that version will be released?

And just a note for those interested in IE 9: although there is a js error that pops up when composing a new message, you can close the alert, compose and send your email - even with an attachment (as long has been flash is disabled as in the other thread). The message sends, which is good news. Running in Compatibility mode eliminates the pop-up and gives a better attachment button.

Thanks for your help!
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Igor
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Posted: 02 September 2011 at 2:14am | IP Logged Quote Igor
At the moment, there's no more or less exact scheduling on WebMail Lite (ASP.NET) 6 release, but looks like that's not going to happen anytime soon.

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Igor, AfterLogic Support
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godislife
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Posted: 17 September 2011 at 11:08am | IP Logged Quote godislife
Hi, my webmail lite send the emails without attachment. Look this attac.


This webmail is very good, congratulations! Tnks for your help.

Afterlogic Webmail Lite 6.2.0 PHP Version 5.2.17
Firefox 6.0.2
Chrome 14.0.8..
IE 9
Windows 7 64 bits
Core i5 / 12GB DD3 rs
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Alex
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Posted: 18 September 2011 at 11:34am | IP Logged Quote Alex
Can you get us a test account? You can use our HelpDesk to submit this info.

Regards,
Alex
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soffe
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Posted: 03 May 2012 at 9:03am | IP Logged Quote soffe
I have the same error.

"An unknown file upload error occurred."

I have

Windows, IIS6
Afterlogic ASP.NET

I have applied the fix that you have suggested above on new-message-screen.jspage and common-helpers.js (for IE9).

The situation is:

IE9: webmail work correctly (attach and login)
Firefox: work correctly only webmail (no attach: An unknown file upload error
occurred.) If i disable flash plugin, work correctly.
Chrome: work correctly only webmail (no attach: An unknown file upload error occurred.) If i disable flash plugin NOT WORK!

Have you any suggestion ?

thanks
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Igor
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Posted: 04 May 2012 at 4:20am | IP Logged Quote Igor
In case of Chrome, are you saying that disabling Flash brings in the plain HTML-based uploader but it still doesn't work for you?

Please note that ASP.NET version wasn't updated for a long while. Whenever possible, using PHP version is strongly advised.

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soffe
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Posted: 04 May 2012 at 4:53am | IP Logged Quote soffe
self reply :)

FOR THE PHP VERSION
Uncomment a line at the end of webmail.php file:

Code:
<script type="text/javascript">
     // flashInstalled = FLASH_NOT_INSTALLED;
</script>


So that it looks like:

Code:
<script type="text/javascript">
     flashInstalled = FLASH_NOT_INSTALLED;
</script>


Clear the cache and check if that helps.


FOR THE ASP.NET VERSION
In flash-detect.ascx file, uncomment a line:

Code:
//flashInstalled = FLASH_NOT_INSTALLED;




now work fine
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pczekalski
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Posted: 04 June 2012 at 9:54am | IP Logged Quote pczekalski
Thanks soffee!

I ack - it works now (ASP.NET version).

Regards,

P.
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ghadji
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Posted: 27 June 2012 at 11:00pm | IP Logged Quote ghadji
This is log file on php webmail lite. Cannot processing attached files!


[08:57:22.67] DB : connected to root@localhost
[08:57:22.67] DB[1] > SELECT `id_acct`, `id_user`, `id_domain`, `deleted`, `def_acct`, `mailing_list`, `quota`, `email`, `friendly_nm`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_login`, `mail_inc_pass`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_login`, `mail_out_pass`, `mail_out_auth`, `mail_out_ssl`, `def_order`, `getmail_at_login`, `mail_mode`, `mails_on_server_days`, `signature`, `signature_type`, `signature_opt`, `delimiter`, `mailbox_size`, `namespace`, `custom_fields` FROM awm_accounts WHERE `id_acct` = 5
[08:57:22.70] DB[2] > SELECT `id_user`, `msgs_per_page`, `contacts_per_page`, `auto_checkmail_interval`, `last_login`, `logins_count`, `def_skin`, `def_lang`, `def_editor`, `save_mail`, `layout`, `incoming_charset`, `def_timezone`, `def_time_fmt`, `def_date_fmt`, `question_1`, `question_2`, `answer_1`, `answer_2`, `custom_fields` FROM awm_settings WHERE `id_user` = 5
[08:57:22.86] # script shutdown
[08:57:22.86] DB : disconnect from root@localhost
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Igor
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Posted: 28 June 2012 at 5:00am | IP Logged Quote Igor
The log doesn't reflect upload at all, cosider checking PHP/webserver log files.

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Igor, AfterLogic Support
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