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max_escorpion
Newbie
Joined: 14 August 2014
Location: Argentina
Online Status: Offline
Posts: 1
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| Posted: 14 August 2014 at 2:28pm | IP Logged
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Hello,
My name is Max. I wish that you can help me to solve a problem that i have.
I have a free hosting and i am using this webmail because i like it. But i have a problem that i can not solve by myself.
A lot of times, when i logging in and i want to read a mail, first i see the message: "No internet conection" and then, i am logged out with the message: "The previous session was ended due to an internal error or timeout."
The session's time is just a few second until i see the error.
How can i solve it?
Thank you.
I'm sorry if my english is bad. I from Argentina.
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6037
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| Posted: 15 August 2014 at 12:23am | IP Logged
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It's rather hard to suggest what might be causing that, and debug logs might help here a lot. In AdminPanel, enable logging, make sure Verbosity is set to Debug, reproduce the problem and check if there are any errors recorded in the log file.
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Regards,
Igor, AfterLogic Support
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