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Subject Topic: Wierd "Can’t connect to IMAP4 server" Post ReplyPost New Topic
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mrh
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Joined: 22 September 2014
Online Status: Offline
Posts: 1
Posted: 22 September 2014 at 1:06am | IP Logged Quote mrh

Hi, I have a wiered problem with Webmail Lite. Installed no problem, after user login logs show connects to IMAP server, authenticates and downloads folder lists but then the browser pages stalls with "Webmail is loading..." and then "Can't connect to IMAP4 server, check IMAP server settings"...

I can't determine what's not happening here - any clues.. copy of a log section below... running on Windows Server 2012 (ASP.NET v4.5), Xeams Mail Server 4.5, MS SQL Express 2012.

Log as follows:

[08:39:12.92] [INFO] Assembly version: 6.0.2.220.
[08:39:12.92] [INFO] Will resolve host "mail.mydomain.com".
[08:39:12.92] [INFO] Host "mail.mydomain.com" resolved to IP address(es) 10.10.10.10.
[08:39:12.92] [INFO] Will connect to host "mail.mydomain.com" on port 143.
[08:39:12.94] [INFO] Socket connected to IP address 10.10.10.10 on port 143.
[08:39:12.95] [RECV] * OK Synametrics IMAP4rev1 server ready 9/22/14 8:39 AM\r\n [Total 57 bytes received.]
[08:39:12.95] [INFO] Get the list of IMAP4 capabilities via CAPABILITY command.
[08:39:12.95] [SEND] MBN00000001 CAPABILITY\r\n
[08:39:12.97] [RECV] * CAPABILITY IMAP4rev1\r\n [Total 24 bytes received.]
[08:39:12.97] [RECV] MBN00000001 OK CAPABILITY completed\r\n [Total 37 bytes received.]
[08:39:12.97] [INFO] Connected to mail service at host "mail.mydomain.com" on port 143 and ready.
[08:39:12.97] [INFO] Will login as "firstname.lastname@mydomain.com".
[08:39:12.97] [INFO] Will try regular LOGIN authentication.
[08:39:12.97] [SEND] MBN00000002 LOGIN "firstname.lastname@mydomain.com" "********"\r\n
[08:39:13.00] [RECV] MBN00000002 OK LOGIN completed\r\n [Total 32 bytes received.]
[08:39:13.00] [INFO] Logged in as "firstname.lastname@mydomain.com".
[08:39:13.01] [INFO] Will download list of sub-folders of "" folder matching "" condition.
[08:39:13.01] [SEND] MBN00000003 LSUB "" "*"\r\n
[08:39:13.05] [RECV] * LSUB () "/" "Deleted Items"\r\n [Total 31 bytes received.]
[08:39:13.05] [RECV] * LSUB () "/" "Deleted Messages"\r\n [Total 34 bytes received.]
[08:39:13.05] [RECV] * LSUB () "/" "Drafts"\r\n [Total 24 bytes received.]
[08:39:13.05] [RECV] * LSUB () "/" "Inbox"\r\n [Total 23 bytes received.]
[08:39:13.05] [RECV] * LSUB () "/" "Junk"\r\n [Total 22 bytes received.]
[08:39:13.05] [RECV] * LSUB () "/" "Notes"\r\n [Total 23 bytes received.]
[08:39:13.05] [RECV] * LSUB () "/" "PossibleJunk"\r\n [Total 30 bytes received.]
[08:39:13.05] [RECV] * LSUB () "/" "Sent Items"\r\n [Total 28 bytes received.]
[08:39:13.05] [RECV] * LSUB () "/" "Sent Messages"\r\n [Total 31 bytes received.]
[08:39:13.11] [RECV] MBN00000003 OK LIST completed\r\n [Total 31 bytes received.]
[08:39:13.11] [INFO] Folder list downloaded.
[08:39:13.11] [INFO] Will download list of sub-folders of "" folder matching "" condition.
[08:39:13.11] [SEND] MBN00000004 LIST "" "*"\r\n
[08:39:13.14] [RECV] * LIST () "/" "Deleted Items"\r\n [Total 31 bytes received.]
[08:39:13.14] [RECV] * LIST () "/" "Deleted Messages"\r\n [Total 34 bytes received.]
[08:39:13.14] [RECV] * LIST () "/" "Drafts"\r\n [Total 24 bytes received.]
[08:39:13.14] [RECV] * LIST () "/" "Inbox"\r\n [Total 23 bytes received.]
[08:39:13.14] [RECV] * LIST () "/" "Junk"\r\n [Total 22 bytes received.]
[08:39:13.14] [RECV] * LIST () "/" "Notes"\r\n [Total 23 bytes received.]
[08:39:13.14] [RECV] * LIST () "/" "PossibleJunk"\r\n [Total 30 bytes received.]
[08:39:13.14] [RECV] * LIST () "/" "Sent Items"\r\n [Total 28 bytes received.]
[08:39:13.14] [RECV] * LIST () "/" "Sent Messages"\r\n [Total 31 bytes received.]
[08:39:13.19] [RECV] MBN00000004 OK LIST completed\r\n [Total 31 bytes received.]
[08:39:13.19] [INFO] Folder list downloaded.
[08:39:13.23] [SEND] MBN00000005 LOGOUT\r\n
[08:39:13.25] [RECV] * BYE IMAP4rev1 Server logging out\r\n [Total 36 bytes received.]
[08:39:13.25] [RECV] MBN00000005 OK LOGOUT completed\r\n [Total 33 bytes received.]
[08:39:13.25] [INFO] Will disconnect from host "mail.mydomain.com".
[08:39:13.25] [INFO] Disconnected from host "mail.mydomain.com".
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Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6038
Posted: 22 September 2014 at 1:11am | IP Logged Quote Igor

I believe you should check the other log enabled in web.config file as described here.

Note that WebMail Lite ASP.NET isn't maintained anymore, consider switching to PHP version, or at least to WebMail Pro ASP.NET one.

--
Regards,
Igor, AfterLogic Support
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