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Subject Topic: poppassd not changing the password Post ReplyPost New Topic
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manoo
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Posted: 30 September 2014 at 9:01pm | IP Logged Quote manoo

Hi,

poppassd plugin is configured, but cannot able to save the new password. Im getting an error ' Can't save new password" . Below is log from webmail admin.

[03:45:50.66][d9e9528e] HOOK > CPoppassdChangePasswordPlugin->PluginChangeAccountById
[03:45:50.66][d9e9528e] HOOK > CPoppassdChangePasswordPlugin->PluginUpdateAccount
[03:45:50.66][d9e9528e] start connect to 127.0.0.1:106
[03:45:50.66][d9e9528e] connected
[03:45:50.66][d9e9528e] NET <
[03:45:50.66][d9e9528e] NET[Error] < fgets = false
[03:45:50.66][d9e9528e] Exception[1021]: Can't save new password.
~ /data/plugins/poppassd-change-password/index.php (99)
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Igor
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Posted: 01 October 2014 at 3:05am | IP Logged Quote Igor

The first thing to check is that POPPASSD service actually runs on that server and it listens to port 106. The simplest way for that is to run the following command while logged on that server via SSH:

Code:
telnet 127.0.0.1 106


and see if you get any response.

If POPPASSD service might be using a different port, it needs to be specified in plugin configuration as described at plugin documentation page.

--
Regards,
Igor, AfterLogic Support
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manoo
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Posted: 05 October 2014 at 8:48am | IP Logged Quote manoo

Hello,

I checked, Its working on port 106.
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Alex
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Posted: 06 October 2014 at 4:45am | IP Logged Quote Alex

What happens after you made connection to port 106? The server must respond with +OK or something like that. What do you get in your case?

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Alex
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manoo
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Posted: 06 October 2014 at 8:32am | IP Logged Quote manoo

Please see below, thts what i'm getting,

Trying 127.0.0.1...
Connected to 127.0.0.1.
Escape character is '^]'.
200 poppassd v1.8.5 hello, who are you?
user test@XXXXX.com
200 Your password please.
pass temp1234
500 Old password is incorrect.
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Alex
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Posted: 06 October 2014 at 9:56am | IP Logged Quote Alex

Hey, the log indicates everything works. Looks like you're just specifying wrong old password.

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Alex
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manoo
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Posted: 06 October 2014 at 8:36pm | IP Logged Quote manoo

No , Alex

My old password is temp1234..
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Alex
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Posted: 07 October 2014 at 2:57am | IP Logged Quote Alex

But your server doesn't think so.

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Alex
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manoo
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Posted: 07 October 2014 at 7:02am | IP Logged Quote manoo

I think some problem in configuration is thr
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Alex
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Posted: 07 October 2014 at 7:04am | IP Logged Quote Alex

Sorry, I don't know what thr is.

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Alex
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manoo
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Posted: 07 October 2014 at 9:31am | IP Logged Quote manoo

mm
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