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ssk
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Posted: 18 November 2014 at 5:11pm | IP Logged Quote ssk
I installed AfterLogic Webmail Lite Ver7.4.1 on my server, and It happened Japanese mail subject character corruption recieved from mailserver.

May be, corruption subject encoded by ISO-2022-JP, but UTF-8 subject not corrupted.

Body of email have no corruption, it's readable.

This issue also happened V7.4.0, but V7.3.0 have no problem of subject character on same server.

Dose Ver7.4.x have anything change of configuration for Japanese use ? Please advice me. Thanks.
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Igor
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Posted: 19 November 2014 at 3:35am | IP Logged Quote Igor
We're not aware of any changes which might be related to this behavior. Would it be possible to provide us with a test account on your WebMail setup the issue can be reproduced on? You can send us login details privately via HelpDesk.

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Igor, AfterLogic Support
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ssk
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Posted: 25 November 2014 at 5:13pm | IP Logged Quote ssk
I`m sorry, but our server is in our company private network, so I can`t provide account for you. Could you please tell me any kind of point to check action of webmail ?
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Alex
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Posted: 26 November 2014 at 3:52am | IP Logged Quote Alex
Without a test account we'll be unable to help as it's not even clear where to start. You'll need to set up another webmail instance on a publicly available host and provide a test account.

Or, we can do this on our own server for you (in terms of commercial support).

Regards,
Alex
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phuang3
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Posted: 20 January 2015 at 6:47pm | IP Logged Quote phuang3
Alex wrote:
Without a test account we'll be unable to help as it's not even clear where to start. You'll need to set up another webmail instance on a publicly available host and provide a test account.

Or, we can do this on our own server for you (in terms of commercial support).

Regards,
Alex



Same here. The chinese title will display incorrectly on the list panel, but it is fine on content panel (Chrome/IE 11). See the image below. BTW, I can setup a test account for you.

PS. This is .Net version WebMail Lite hosted on a server with Taiwan locale (Traditional Chinese). DB is MS SQL Server.

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Igor
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Posted: 21 January 2015 at 3:06am | IP Logged Quote Igor
WebMail Lite ASP.NET version is no longer maintained. Consider switching to WebMail Pro ASP.NET. If you're looking for a free product, using WebMail Lite PHP is recommended.

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Igor, AfterLogic Support
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David Suzuki
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Posted: 24 January 2015 at 11:22pm | IP Logged Quote David Suzuki
[My Environment]

Product : AfterLogic WebMail Pro Version7.4.0.7 & WebMail Lite
Server : CentOS 6.5, Apache, postfix, mysql

Server setting
Domain > Regional Settings > Language : Japanese
SQL type: MySQL

User setting
Settings > Common > Language : Japanese


[Big big problem for japanese]

When webmail-pro receives an e-mail using iso-2022-jp in the subject, character corruption occurs.
Subject of utf-8 no problem.
(I do not know other character encoding. Not tested.)


There is no problem in the following cool products .

atmail 7.4.2(Not open souce)
RainLoop Webmail
SquirrelMail
Roundcube
..etc

Nobody would buy in the Japanese market, until resolved.
Also Chinese?

δ»₯δΈŠγ€γŒγ‚“γ°γ£γ¦γ­β™ͺ




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Alex
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Posted: 25 January 2015 at 3:50am | IP Logged Quote Alex
Can you send a message in question (with iso-2022-jp charset) to support at afterlogic.com address? Thank you.

BTW, any use of RainLoop can put you at risk. RainLoop is illegal fork of AfterLogic WebMail, with our original copyrights changed without our permission (its creator developed this product while working in AfterLogic and was fired for making and selling a clone product which competes with his own company). Technically it may be great as it's based on our product but legally it's far from so.

Regards,
Alex

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David Suzuki
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Posted: 26 January 2015 at 5:49am | IP Logged Quote David Suzuki
I don't know support e-mail address.
Please tell me.

Regards,
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Igor
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Posted: 26 January 2015 at 6:07am | IP Logged Quote Igor
We did tell it to you:

Quote:
support at afterlogic.com


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Igor, AfterLogic Support
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Igor
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Posted: 26 January 2015 at 6:15am | IP Logged Quote Igor
We've received the message, thank you. Developers will look into this. We'll let you know once there are news.

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Igor, AfterLogic Support
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mike
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Posted: 09 February 2015 at 8:43am | IP Logged Quote mike
It's same error like this, Could you tell me How to fix it??

Thanks!!


phuang3 wrote:
Alex wrote:
Without a test account we'll be unable to help as it's not even clear where to start. You'll need to set up another webmail instance on a publicly available host and provide a test account.

Or, we can do this on our own server for you (in terms of commercial support).

Regards,
Alex



Same here. The chinese title will display incorrectly on the list panel, but it is fine on content panel (Chrome/IE 11). See the image below. BTW, I can setup a test account for you.

PS. This is .Net version WebMail Lite hosted on a server with Taiwan locale (Traditional Chinese). DB is MS SQL Server.

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Igor
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Posted: 10 February 2015 at 3:06am | IP Logged Quote Igor
As we have stated previously, WebMail Lite ASP.NET version is no longer maintained. Consider switching to WebMail Pro ASP.NET. If you're looking for a free product, using WebMail Lite PHP is recommended.

--
Regards,
Igro, AfterLogic Support
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