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andreif
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Newbie


Joined: 22 November 2014
Location: Ireland
Online Status: Offline
Posts: 5
Posted: 14 December 2014 at 3:52am | IP Logged Quote andreif
Hi, i try to send mail and i get this error:

An error occured during sending the message.

Any idea?

here are the logs:

[11:28:54.45][32f5f636] [GET][ip:---] /mail/
[11:28:54.45][32f5f636] POST > []
[11:28:54.45][32f5f636]
[11:28:54.45][32f5f636] DB(PDO/mysql) : start connect to ---@localhost
[11:28:54.46][32f5f636] DB : PDO(mysql:dbname=---;host=localhost;charset=utf8)
[11:28:54.46][32f5f636] DB : connected to ---@localhost
[11:28:54.46][32f5f636] DB[1] > SELECT `id_domain`, `id_tenant`, `disabled`, `name`, `url`, `override_settings`, `is_internal`, `site_name`, `lang`, `def_user_timezone`, `def_user_timeformat`, `def_user_dateformat`, `allow_registration`, `allow_pass_reset`, `allow_webmail`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_auth`, `mail_out_login`, `mail_out_pass`, `mail_out_ssl`, `mail_out_method`, `check_interval`, `skin`, `msgs_per_page`, `allow_change_interface_settings`, `allow_change_account_settings`, `allow_users_add_acounts`, `allow_new_users_register`, `allow_open_pgp`, `layout`, `xlist`, `use_threads`, `allow_contacts`, `contacts_per_page`, `global_addr_book`, `allow_calendar`, `cal_show_weekends`, `cal_workday_starts`, `cal_workday_ends`, `cal_show_workday`, `cal_week_starts_on`, `cal_default_tab`, `allow_files`, `allow_helpdesk`, `default_tab` FROM awm_domains WHERE `url` = '---'
[11:28:54.64][32f5f636] PHP[NOTICE]: ---/mail/libraries/afterlogic/common/managers/integrator/manager.php [line:195, code:2]
[11:28:54.64][32f5f636] PHP[NOTICE]: Error: file_put_contents(---/mail/data/cache/templates-5f17fdfb8335fca713c1f3918599a76e.cache) [<a href='function.file-put-contents'>function.file-put-contents</a>]: failed to open stream: Permission denied
[11:28:54.66][32f5f636] PHP[NOTICE]:---/mail/libraries/afterlogic/common/managers/integrator/manager.php [line:310, code:2]
[11:28:54.66][32f5f636] PHP[NOTICE]: Error: file_put_contents(---/mail/data/cache/i18n-English-12edeb5890095749089987982a1404ce.cache) [<a href='function.file-put-contents'>function.file-put-contents</a>]: failed to open stream: Permission denied
[11:28:56.87][32f5f636] INFO[MEMORY]: Memory peak usage: 9.5MB
[11:28:56.87][32f5f636] INFO[TIME]: Time delta: 2.621413230896
[11:28:56.87][32f5f636] DB : disconnect from ---@localhost

where "---" details hided
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Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6038
Posted: 15 December 2014 at 3:29am | IP Logged Quote Igor
It looks like there's a permission issue for the data directory. You need to make sure that data directory, as well as all the files and subdirectories under it, are writable by web servers. One of the ways to achieve that is set 777 permissions recursively over the data directory.

--
Regards,
Igor, AfterLogic Support
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