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mtminded
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Posted: 27 January 2015 at 2:17am | IP Logged Quote mtminded
hi there,

i encounter a strange problem with webmail lite. but ... since i'm unable to send mails with my smartphone (which worked before) - i guess it's a misconfiguration from my webhoster.
i am unable to change the smtp configuration - i have to deal with it as is.

while my webmail lite at least sends the messages, they are completely crippled.
sender information and mail subject are deleted. the complete mail is attached in an application-octet-stream-attachment

      ------=_Part_961_688427992.1422305659
Content-Type:
Content-Transfer-Encoding:

message text:

      ------=_Part_961_688427992.1422305659
      Content-Type:
      Content-Transfer-Encoding:

      <!DOCTYPE html><html><head><meta http-equiv=3D"Content-Type" content=3D"t=
      ext/html; charset=3Dutf-8" /></head><body><div data-crea=3D"font-wrapper"=
      style=3D"font-family: Tahoma; font-size: 16px; direction: ltr">=0A<br>message=
       text<br>=0A</div></body></html>

      ------=_Part_961_688427992.1422305659--
      

is there any way to change config in webmail to match the imap requirements of my server, to send mails, that are actually readable?

rgrds,
M
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Igor
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Posted: 27 January 2015 at 2:41am | IP Logged Quote Igor
I'm not sure I understand the problem, IMAP configuration is really unrelated to sending mails out, SMTP is doing that. If you believe there are problems with sending mails out, it would be necessary to check the logs recorded during SMTP session.

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mtminded
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Posted: 27 January 2015 at 4:00am | IP Logged Quote mtminded
hmm... that was the only log entry, i got, while sending the mail.

---edit --- you are right ... cleared the logs and resent a message... this is my smtp response:
11:46:25.64][9e0dab43] PHP[NOTICE]: /mydomain.tld/httpdocs/webmail/libraries/MailSo/Mime/Header.php [line:210, code:2]
[11:46:25.64][9e0dab43] PHP[NOTICE]: Error: wordwrap() has been disabled for security reasons
[11:46:25.65][9e0dab43] SMTP[NOTE]: Start connection to "tcp://mail.mydomain.tld:25"
[11:46:26.74][9e0dab43] SMTP[DATA]: < 220 mail1.evanzo-server.de ESMTP Tue, 27 Jan 2015 13:02:33 +0100\r\n
[11:46:26.74][9e0dab43] SMTP[DATA]: > EHLO mydomain.tld\r\n
[11:46:26.74][9e0dab43] SMTP[DATA]: < 250-mail1.evanzo-server.de Hello sh2035.evanzo-server.de [87.238.192.35]\r\n
[11:46:26.74][9e0dab43] SMTP[DATA]: < 250-SIZE 104857600\r\n
[11:46:26.74][9e0dab43] SMTP[DATA]: < 250-PIPELINING\r\n
[11:46:26.74][9e0dab43] SMTP[DATA]: < 250-AUTH PLAIN LOGIN\r\n
[11:46:26.74][9e0dab43] SMTP[DATA]: < 250-STARTTLS\r\n
[11:46:26.74][9e0dab43] SMTP[DATA]: < 250 HELP\r\n
[11:46:26.74][9e0dab43] SMTP[DATA]: > STARTTLS\r\n
[11:46:26.74][9e0dab43] SMTP[DATA]: < 220 TLS go ahead\r\n
[11:46:28.27][9e0dab43] SMTP[DATA]: > EHLO mydomain.tld\r\n
[11:46:28.89][9e0dab43] SMTP[DATA]: < 250-mail1.evanzo-server.de Hello sh2035.evanzo-server.de [87.238.192.35]\r\n
[11:46:28.89][9e0dab43] SMTP[DATA]: < 250-SIZE 104857600\r\n
[11:46:28.89][9e0dab43] SMTP[DATA]: < 250-PIPELINING\r\n
[11:46:28.89][9e0dab43] SMTP[DATA]: < 250-AUTH PLAIN LOGIN\r\n
[11:46:28.89][9e0dab43] SMTP[DATA]: < 250 HELP\r\n
[11:46:28.89][9e0dab43] SMTP[DATA]: > AUTH LOGIN\r\n
[11:46:29.52][9e0dab43] SMTP[DATA]: < 334 VXNlcm5hbWU6\r\n
[11:46:29.52][9e0dab43] SMTP[DATA]: > Y29uzKpdEBqYW1pZXNxD5NreWFyZC5kZQ==\r\n
[11:46:30.15][9e0dab43] SMTP[DATA]: < 334 UGFzc3svctQ8\r\n
[11:46:30.15][9e0dab43] SMTP[SECURE]: > ********\r\n
[11:46:30.84][9e0dab43] SMTP[DATA]: < 235 Authentication succeeded\r\n
[11:46:30.85][9e0dab43] SMTP[DATA]: > MAIL FROM:<contact@mydomain.tld> SIZE=677\r\n
[11:46:31.48][9e0dab43] SMTP[DATA]: < 250 OK\r\n
[11:46:31.48][9e0dab43] SMTP[DATA]: > RCPT TO:<booking@mydomain.tld>\r\n
[11:46:32.20][9e0dab43] SMTP[DATA]: < 250 Accepted\r\n
[11:46:32.20][9e0dab43] SMTP[DATA]: > DATA\r\n
[11:46:32.85][9e0dab43] SMTP[DATA]: < 354 Enter message, ending with "." on a line by itself\r\n
[11:46:32.85][9e0dab43] SMTP[NOTE]: Message data.
[11:46:32.86][9e0dab43] SMTP[DATA]: > .\r\n
[11:46:34.43][9e0dab43] SMTP[DATA]: < 250 OK id=1YG4qt-0007cm-Jo\r\n
[11:46:34.43][9e0dab43] SMTP[DATA]: > QUIT\r\n
[11:46:35.10][9e0dab43] SMTP[DATA]: < 221 mail1.evanzo-server.de closing connection\r\n
[11:46:35.10][9e0dab43] SMTP[NOTE]: Disconnected from "tcp://mail. mydomain.tld:25" (success)

before sending, i get lots of php notices out of header.php
can't see any problems with the logfile, except those wordwrap warnings.

i attached a screenshot from the last test mail
https://drive.google.com/open?id=0B-GS5_vAx_EBeFg5SVE2NkdxMUE&authuser=0
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Igor
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Posted: 27 January 2015 at 4:02am | IP Logged Quote Igor
Well, it doesn't indicate any attempts to actually connect to SMTP server. Maybe the application has crashed due to error when trying to send mails, and in that case, you'd need to check debug logs of webserver / PHP for any records which might be relevant.

--
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mtminded
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Posted: 27 January 2015 at 4:12am | IP Logged Quote mtminded
hi igor, i edited my last post ... but you've been to fast ;-)
the thing is, that the email gets send. but the recipient gets an email, without sender, subject and content - but only the attachment.

inside the webmail software, you don't get an attachment, but the crippled content - and sender and subject are also empty...

actually, it's no afterlogic problem - because the problem persists, regardless of the used webmail software... the problem has to lie inside the smtp configuration, but my hoster is unable to support - since everything works fine, if you use thunderbird or outlook. this is no option for me...

i'm looking to solve the issue to be able to use afterlogic ... ;)
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Igor
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Posted: 27 January 2015 at 4:27am | IP Logged Quote Igor
Interesting. This really looks like SMTP server issue. If you manage to find the solution we'd appreciate sharing it here.


--
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Igor, AfterLogic Support
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mtminded
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Posted: 27 January 2015 at 4:29am | IP Logged Quote mtminded
the problem is, that i'm unable to change smtp settings - i'm just a user on a shared webserver ... and the provider says, everything works fine.
i guess, all i need is to change the charset and bit encoding - but i don't know, how ...
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