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Topic: SMTP Error

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pureplant
Newbie
Newbie

Joined: 13 September 2015
Online Status: Offline
Posts: 4

Posted: 13 September 2015 at 9:41pm \| IP Logged

Code:

[04:31:28.05][7b58cc9c] DB[5] > SELECT `id_identity`, `id_user`, `id_acct`, `def_identity`, `enabled`, `email`, `friendly_nm`, `signature`, `signature_type`, `use_signature` FROM awm_identities WHERE id_identity = 100000

[04:31:28.07][7b58cc9c] IMAP[NOTE]: Start connection to "tcp://mail.domain.com:143"

[04:31:28.08][7b58cc9c] IMAP[DATA]: < * OK domain.com IMAP4rev1 Mercury/32 v4.74 server ready.\r\n

[04:31:28.08][7b58cc9c] IMAP[DATA]: > TAG1 CAPABILITY\r\n

[04:31:28.08][7b58cc9c] IMAP[DATA]: < * CAPABILITY IMAP4rev1 STARTTLS AUTH=PLAIN X-MERCURY-1\r\n

[04:31:28.08][7b58cc9c] IMAP[DATA]: < TAG1 OK CAPABILITY complete.\r\n

[04:31:28.08][7b58cc9c] IMAP[SECURE]: > TAG2 LOGIN "mailaccount" "********"\r\n

[04:31:28.08][7b58cc9c] IMAP[DATA]: < TAG2 OK LOGIN completed.\r\n

[04:31:28.10][7b58cc9c] SMTP[NOTE]: Start connection to "tcp://mail.domain.com:25"

[04:31:28.10][7b58cc9c] SMTP[DATA]: < 220 mail.domain.com ESMTP server ready.\r\n

[04:31:28.10][7b58cc9c] SMTP[DATA]: > EHLO mail.domain.com\r\n

[04:31:28.10][7b58cc9c] SMTP[DATA]: < 250-mail.domain.com Hello mail.domain.com; ESMTPs are:\r\n

[04:31:28.10][7b58cc9c] SMTP[DATA]: < 250-TIME\r\n

[04:31:28.10][7b58cc9c] SMTP[DATA]: < 250-SIZE 0\r\n

[04:31:28.10][7b58cc9c] SMTP[DATA]: < 250-8BITMIME\r\n

[04:31:28.10][7b58cc9c] SMTP[DATA]: < 250 HELP\r\n

[04:31:28.11][7b58cc9c] SMTP[NOTICE]: exception 'MailSo\Smtp\Exceptions\LoginBadMethodException' with message 'MailSo-Smtp-Exceptions-LoginBadMethodException (SmtpClient.php ~ 259)' in C:\xampp\htdocs\mail\libraries\MailSo\Smtp\SmtpClient.php:259

Stack trace:

#0 C:\xampp\htdocs\mail\libraries\afterlogic\common\managers\mail\manager.php(1155): MailSo\Smtp\SmtpClient->Login('mailaccount', '12345')

#1 C:\xampp\htdocs\mail\libraries\ProjectCore\Actions.php(1597): CApiMailManager->sendMessage(Object(CAccount), Object(MailSo\Mime\Message), NULL, 'Sent', '', '')

#2 [internal function]: ProjectCore\Actions->AjaxMessageSend()

#3 C:\xampp\htdocs\mail\libraries\ProjectCore\Service.php(290): call_user_func(Array)

#4 C:\xampp\htdocs\mail\libraries\ProjectCore\Boot.php(12): ProjectCore\Service->Handle()

#5 C:\xampp\htdocs\mail\index.php(104): include('C:\\xampp\\htdocs...')

#6 {main}

[04:31:28.11][7b58cc9c] Previous Exception: MailSo-Smtp-Exceptions-LoginBadMethodException (SmtpClient.php ~ 259)

[04:31:28.11][7b58cc9c] SMTP[DATA]: > QUIT\r\n

[04:31:28.11][7b58cc9c] SMTP[DATA]: < 221 mail.domain.com Service closing channel.\r\n

[04:31:28.11][7b58cc9c] SMTP[NOTE]: Disconnected from "tcp://mail.domain.com:25" (success)

[04:31:28.12][7b58cc9c] exception 'CApiManagerException' with message 'Unknown error' in C:\xampp\htdocs\mail\libraries\afterlogic\common\managers\mail\manager.php:1179

Stack trace:

#0 C:\xampp\htdocs\mail\libraries\ProjectCore\Actions.php(1597): CApiMailManager->sendMessage(Object(CAccount), Object(MailSo\Mime\Message), NULL, 'Sent', '', '')

#1 [internal function]: ProjectCore\Actions->AjaxMessageSend()

#2 C:\xampp\htdocs\mail\libraries\ProjectCore\Service.php(290): call_user_func(Array)

#3 C:\xampp\htdocs\mail\libraries\ProjectCore\Boot.php(12): ProjectCore\Service->Handle()

#4 C:\xampp\htdocs\mail\index.php(104): include('C:\\xampp\\htdocs...')

#5 {main}

Next exception 'ProjectCore\Exceptions\ClientException' with message 'MailSo-Smtp-Exceptions-LoginBadMethodException (SmtpClient.php ~ 259)' in C:\xampp\htdocs\mail\libraries\ProjectCore\Actions.php:1618

Stack trace:

#0 [internal function]: ProjectCore\Actions->AjaxMessageSend()

#1 C:\xampp\htdocs\mail\libraries\ProjectCore\Service.php(290): call_user_func(Array)

#2 C:\xampp\htdocs\mail\libraries\ProjectCore\Boot.php(12): ProjectCore\Service->Handle()

#3 C:\xampp\htdocs\mail\index.php(104): include('C:\\xampp\\htdocs...')

#4 {main}

[04:31:28.12][7b58cc9c] INFO[MEMORY]: Memory peak usage: 7.75MB

[04:31:28.12][7b58cc9c] INFO[TIME]: Time delta: 0.33123302459717

[04:31:28.12][7b58cc9c] DB : disconnect from root@127.0.0.1

[04:31:28.12][7b58cc9c] IMAP[DATA]: > TAG3 LOGOUT\r\n

[04:31:28.12][7b58cc9c] IMAP[DATA]: < * BYE IMAP4rev1 server terminating connection.\r\n

[04:31:28.12][7b58cc9c] IMAP[DATA]: < TAG3 OK LOGOUT completed.\r\n

[04:31:28.12][7b58cc9c] IMAP[NOTE]: Disconnected from "tcp://mail.domain.com:143" (success)

SMTP Server is Mercury/32
How to solve?

Igor
AfterLogic Support

Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6038

Posted: 14 September 2015 at 4:06am \| IP Logged

It looks like SMTP authentication is not configured on that server. Try disabling SMTP auth in account or domain settings and see if that helps.

--
Regards,
Igor, AfterLogic Support

pureplant
Newbie
Newbie

Joined: 13 September 2015
Online Status: Offline
Posts: 4

Posted: 14 September 2015 at 5:49am \| IP Logged

Code:

<Common>

          <!-- Default title that will be shown in browser's header (Default domain settings). -->

          <SiteName>WebMail</SiteName>

          <!-- License key is supplied here. -->

          <LicenseKey />

          <AdminLogin>admin</AdminLogin>

          <AdminPassword>xxxxx</AdminPassword>

          <DBType>MySQL</DBType>

          <DBPrefix />

          <DBHost>127.0.0.1</DBHost>

          <DBName>afterlogic</DBName>

          <DBLogin>root</DBLogin>

          <DBPassword>xxxx</DBPassword>

          <UseSlaveConnection>Off</UseSlaveConnection>

          <DBSlaveHost>127.0.0.1</DBSlaveHost>

          <DBSlaveName />

          <DBSlaveLogin>root</DBSlaveLogin>

          <DBSlavePassword />

          <DefaultLanguage>Korean</DefaultLanguage>

          <DefaultTimeZone>62</DefaultTimeZone>

          <DefaultTimeFormat>F12</DefaultTimeFormat>

          <DefaultDateFormat>MM/DD/YYYY</DefaultDateFormat>

          <AllowRegistration>Off</AllowRegistration>

          <RegistrationDomains />

          <RegistrationQuestions />

          <AllowPasswordReset>Off</AllowPasswordReset>

          <EnableLogging>On</EnableLogging>

          <EnableEventLogging>Off</EnableEventLogging>

          <LoggingLevel>Full</LoggingLevel>

          <EnableMobileSync>Off</EnableMobileSync>

          <TenantGlobalCapa />

          <LoginStyleImage />

          <AppStyleImage />

          <InvitationEmail />

          <DefaultTab>mailbox</DefaultTab>

          <RedirectToHttps>Off</RedirectToHttps>

          <PasswordMinLength>0</PasswordMinLength>

          <PasswordMustBeComplex>Off</PasswordMustBeComplex>

     </Common>

     <WebMail>

          <AllowWebMail>On</AllowWebMail>

          <IncomingMailProtocol>IMAP4</IncomingMailProtocol>

          <IncomingMailServer>127.0.0.1</IncomingMailServer>

          <IncomingMailPort>143</IncomingMailPort>

          <IncomingMailUseSSL>Off</IncomingMailUseSSL>

          <OutgoingMailServer>127.0.0.1</OutgoingMailServer>

          <OutgoingMailPort>25</OutgoingMailPort>

          <OutgoingMailAuth>NoAuth</OutgoingMailAuth>

          <OutgoingMailLogin />

          <OutgoingMailPassword />

          <OutgoingMailUseSSL>Off</OutgoingMailUseSSL>

          <OutgoingSendingMethod>Specified</OutgoingSendingMethod>

          <UserQuota>0</UserQuota>

          <ShowQuotaBar>On</ShowQuotaBar>

          <AutoCheckMailInterval>0</AutoCheckMailInterval>

          <DefaultSkin>Default</DefaultSkin>

          <MailsPerPage>20</MailsPerPage>

          <AllowUsersChangeInterfaceSettings>On</AllowUsersChangeInterfaceSettings>

          <AllowUsersChangeEmailSettings>On</AllowUsersChangeEmailSettings>

          <EnableAttachmentSizeLimit>Off</EnableAttachmentSizeLimit>

          <AttachmentSizeLimit>102400000</AttachmentSizeLimit>

          <ImageUploadSizeLimit>10240000</ImageUploadSizeLimit>

          <AllowLanguageOnLogin>On</AllowLanguageOnLogin>

          <FlagsLangSelect>Off</FlagsLangSelect>

          <LoginFormType>Email</LoginFormType>

          <LoginSignMeType>DefaultOff</LoginSignMeType>

          <LoginAtDomainValue>domain.com</LoginAtDomainValue>

          <UseLoginWithoutDomain>On</UseLoginWithoutDomain>

          <AllowNewUsersRegister>On</AllowNewUsersRegister>

          <AllowUsersAddNewAccounts>Off</AllowUsersAddNewAccounts>

          <AllowOpenPGP>Off</AllowOpenPGP>

          <AllowIdentities>On</AllowIdentities>

          <AllowInsertImage>On</AllowInsertImage>

          <AllowBodySize>Off</AllowBodySize>

          <MaxBodySize>600</MaxBodySize>

          <MaxSubjectSize>255</MaxSubjectSize>

          <Layout>Side</Layout>

          <AlwaysShowImagesInMessage>Off</AlwaysShowImagesInMessage>

          <SaveMail>Always</SaveMail>

          <IdleSessionTimeout>0</IdleSessionTimeout>

          <UseSortImapForDateMode>On</UseSortImapForDateMode>

          <UseThreadsIfSupported>On</UseThreadsIfSupported>

          <DetectSpecialFoldersWithXList>On</DetectSpecialFoldersWithXList>

          <EnableLastLoginNotification>Off</EnableLastLoginNotification>

          <ExternalHostNameOfLocalImap />

          <ExternalHostNameOfLocalSmtp />

          <ExternalHostNameOfDAVServer />

     </WebMail>

this is my settings.xml

what should i change?

Igor
AfterLogic Support

Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6038

Posted: 14 September 2015 at 5:56am \| IP Logged

It looks good on global configuration level:

Code:

<OutgoingMailAuth>NoAuth</OutgoingMailAuth>

But you need to make sure you don't have "Use SMTP authentication" checkbox selected in account settings.

--
Regards,
Igor, AfterLogic Support

pureplant
Newbie
Newbie

Joined: 13 September 2015
Online Status: Offline
Posts: 4

Posted: 14 September 2015 at 6:16am \| IP Logged

i checked it.

but afterlogic is still trying to auth.

Igor
AfterLogic Support

Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6038

Posted: 14 September 2015 at 6:24am \| IP Logged

If you try deleting the account from WebMail and recreating it, does the issue persist?

--
Regards,
Igor, AfterLogic Support

pureplant
Newbie
Newbie

Joined: 13 September 2015
Online Status: Offline
Posts: 4

Posted: 14 September 2015 at 6:31am \| IP Logged

oh! it works with that!!

Thanks Igor. ;)

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