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Subject Topic: can’t reply message Post ReplyPost New Topic
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avetyandavid
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Location: Armenia
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Posted: 01 October 2015 at 10:59pm | IP Logged Quote avetyandavid
Hi
When the replied to a letter from the Russian context, issues a message
An error occurred while sending a message

But if you write a new message to the Russian context, the message is sent.

afterlogich combined with ispmanager4
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Igor
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Posted: 02 October 2015 at 4:03am | IP Logged Quote Igor
To find out what's causing that, you will need to debug the application. Enable logging in AdminPanel, make sure log verbosity is set to Debug, reproduce the problem and see what's in the logs. Most probably, you will need to look for the response returned by SMTP server you use.

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Regards,
Igor, AfterLogic Support
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avetyandavid
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Posted: 05 October 2015 at 12:14am | IP Logged Quote avetyandavid
in webadmin could not go, I'm not installed.
but in settings ispmanager changed the settings so it worked squirelmail.
Everything was working fine.
How do you know where to afterlogich Problem
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Igor
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Posted: 05 October 2015 at 4:16am | IP Logged Quote Igor
You need access to AdminPanel of WebMail to determine the cause of the problem, not possible without that.

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Igor, AfterLogic Support
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avetyandavid
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Joined: 01 October 2015
Location: Armenia
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Posted: 10 October 2015 at 5:35am | IP Logged Quote avetyandavid
I was able to access the admin panel webmail. Enable logging. There follows

[12:14:45.42][1e8df5a5] SMTP[DATA]: < 451 Temporary local problem - please try later\r\n
[12:14:45.42][1e8df5a5] SMTP[ERROR]: exception 'MailSo\Smtp\Exceptions\NegativeResponseException' with message '451 Temporary local problem - please try later' in /usr/share/afterlogic-php/webmail/libraries/MailSo/Smtp/SmtpClient.php:727
Stack trace:
#0 /usr/share/afterlogic-php/webmail/libraries/MailSo/Smtp/SmtpClient.php(599): MailSo\Smtp\SmtpClient->validateResponse(250)
#1 /usr/share/afterlogic-php/webmail/libraries/MailSo/Smtp/SmtpClient.php(445): MailSo\Smtp\SmtpClient->sendRequestWithCheck('.', 250)
#2 /usr/share/afterlogic-php/webmail/libraries/afterlogic/common/managers/mail/manager.php(1107): MailSo\Smtp\SmtpClient->DataWithStream(Resource id #137)
#3 /usr/share/afterlogic-php/webmail/libraries/ProjectSeven/Actions.php(1572): CApiMailManager->MessageSend(Object(CAccount), Object(MailSo\Mime\Message), NULL, 'Sent', '', '')
#4 [internal function]: ProjectSeven\Actions->AjaxMessageSend()
#5 /usr/share/afterlogic-php/webmail/libraries/ProjectSeven/Service.php(278): call_user_func(Array)
#6 /usr/share/afterlogic-php/webmail/libraries/ProjectSeven/Boot.php(12): ProjectSeven\Service->Handle()
#7 /usr/share/afterlogic-php/webmail/index.php(81): include('/usr/share/afte...')
#8 {main}
[12:14:45.42][1e8df5a5] Previous Exception: 451 Temporary local problem - please try later
[12:14:45.42][1e8df5a5] SMTP[NOTE]: Disconnected from "tcp://127.0.0.1:25" (success)
[12:14:45.42][1e8df5a5] exception 'CApiManagerException' with message 'Can't send message' in /usr/share/afterlogic-php/webmail/libraries/afterlogic/common/managers/mail/manager.php:1121
Stack trace:
#0 /usr/share/afterlogic-php/webmail/libraries/ProjectSeven/Actions.php(1572): CApiMailManager->MessageSend(Object(CAccount), Object(MailSo\Mime\Message), NULL, 'Sent', '', '')
#1 [internal function]: ProjectSeven\Actions->AjaxMessageSend()
#2 /usr/share/afterlogic-php/webmail/libraries/ProjectSeven/Service.php(278): call_user_func(Array)
#3 /usr/share/afterlogic-php/webmail/libraries/ProjectSeven/Boot.php(12): ProjectSeven\Service->Handle()
#4 /usr/share/afterlogic-php/webmail/index.php(81): include('/usr/share/afte...')
#5 {main}

Next exception 'ProjectSeven\Exceptions\ClientException' with message '451 Temporary local problem - please try later' in /usr/share/afterlogic-php/webmail/libraries/ProjectSeven/Actions.php:1593
Stack trace:
#0 [internal function]: ProjectSeven\Actions->AjaxMessageSend()
#1 /usr/share/afterlogic-php/webmail/libraries/ProjectSeven/Service.php(278): call_user_func(Array)
#2 /usr/share/afterlogic-php/webmail/libraries/ProjectSeven/Boot.php(12): ProjectSeven\Service->Handle()
#3 /usr/share/afterlogic-php/webmail/index.php(81): include('/usr/share/afte...')
#4 {main}


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Igor
AfterLogic Support
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Posted: 12 October 2015 at 4:15am | IP Logged Quote Igor
Quote:
451 Temporary local problem - please try later


That's the error message returned by SMTP server you use. You'll need to check this with mail server administrator or support team.

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Regards,
Igor, AfterLogic Support
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