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AfterLogic WebMail Lite 7

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Subject Topic: Error with sending messages Post ReplyPost New Topic
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bayronp.al
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Joined: 13 January 2014
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Posted: 25 January 2014 at 8:06am | IP Logged Quote bayronp.al

Good day, I have run a lite webmail account, it happens that the start I check the Ip of where you want to make the connection is enabled, only that query over 20 seconds delay.

When it does enter the application, messages are downloaded fine, but when sending a message, the system throws an error saying "Can not send the message"

Greatly appreciate your help, I'm working with version 6 and have not updated since I have no clarity if they change fields in the database (Increase or Decrease) or if instead the database remains intact and only needs to be done Connect with the version 7.

Thank you very much for your time and attention.
Deputy error log.
Thank you.


[14:03:38.45] [POST(1)] /webmail/check-mail.php?param=0.5843591507480697
[14:03:38.45] POST > [Type]
[14:03:38.45]
[14:03:38.45] DB : connected to root@192.168.0.210
[14:03:38.45] DB[1] > SELECT `id_acct`, `id_user`, `id_domain`, `id_realm`, `deleted`, `def_acct`, `mailing_list`, `quota`, `email`, `friendly_nm`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_login`, `mail_inc_pass`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_login`, `mail_out_pass`, `mail_out_auth`, `mail_out_ssl`, `def_order`, `getmail_at_login`, `mail_mode`, `mails_on_server_days`, `signature`, `signature_type`, `signature_opt`, `delimiter`, `mailbox_size`, `namespace`, `custom_fields` FROM awm_accounts WHERE `id_acct` = 2
[14:03:38.45] DB[2] > SELECT `id_domain`, `id_realm`, `disabled`, `name`, `url`, `override_settings`, `is_internal`, `site_name`, `lang`, `def_user_timezone`, `def_user_timeformat`, `def_user_dateformat`, `allow_registration`, `allow_pass_reset`, `allow_webmail`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_auth`, `mail_out_login`, `mail_out_pass`, `mail_out_ssl`, `mail_out_method`, `check_interval`, `skin`, `msgs_per_page`, `allow_change_interface_settings`, `allow_change_account_settings`, `allow_users_add_acounts`, `allow_new_users_register`, `layout`, `xlist`, `allow_contacts`, `contacts_per_page`, `global_addr_book`, `allow_calendar`, `cal_show_weekends`, `cal_workday_starts`, `cal_workday_ends`, `cal_show_workday`, `cal_week_starts_on`, `cal_default_tab` FROM awm_domains WHERE `id_domain` = 1
[14:03:38.46] DB[3] > SELECT `id_user`, `msgs_per_page`, `contacts_per_page`, `auto_checkmail_interval`, `last_login`, `logins_count`, `def_skin`, `def_lang`, `def_editor`, `save_mail`, `layout`, `incoming_charset`, `def_timezone`, `def_time_fmt`, `def_date_fmt`, `question_1`, `question_2`, `answer_1`, `answer_2`, `capa`, `custom_fields` FROM awm_settings WHERE `id_user` = 2
[14:03:38.46] CM: Check mail type = 2
[14:03:38.47] DB[4] > SELECT p.id_folder, p.id_parent, p.type, p.name, p.full_path, p.sync_type, p.hide, p.fld_order, p.flags,
     COUNT(messages.id) AS message_count, COUNT(messages_unread.seen) AS unread_message_count,
     SUM(messages.size) AS folder_size, MAX(folder_level) AS level
FROM (awm_folders as n, awm_folders_tree as t, awm_folders as p)
LEFT OUTER JOIN awm_messages AS messages ON p.id_folder = messages.id_folder_db
LEFT OUTER JOIN awm_messages AS messages_unread ON
     p.id_folder = messages_unread.id_folder_db AND
     messages.id = messages_unread.id AND messages_unread.seen = 0
WHERE n.id_parent = -1
     AND n.id_folder = t.id_parent
     AND t.id_folder = p.id_folder
     AND p.id_acct = 2
GROUP BY p.id_folder
ORDER BY p.fld_order
[14:03:41.81] [SMTP] <<:
[14:03:41.81] [SMTP] Error: IsSuccess fgets error
[14:03:41.81] XML Result >
<?xml version="1.0" encoding="utf-8"?><webmail><error><![CDATA[No se puede enviar el mensaje.]]></error></webmail>
[14:03:41.81] DB : disconnect from root@192.168.0.210
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Alex
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Joined: 19 November 2003
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Posts: 2206
Posted: 27 January 2014 at 6:39am | IP Logged Quote Alex

We need more lengthy log. The current one does not show the beginning of the operation.

Regards,
Alex
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