Knowledge Base

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How to install WebMail Pro on cPanel server

Two methods of AfterLogic WebMail Pro PHP and cPanel integration: As a cPAddon Through direct embedding Which method to select, depends on the usage scenario and your web ...

How to reset or recover admin password?

You should find admin password stored in data/settings/adminpanel.xml file. By default, the line looks like: 12345 In older versions, it was stored in data/settings/settings.xml file.

Administration settings disappeared / are not saved. Why? (Linux/Apache only)

This means Apache process (which executes WebMail) has insufficient permissions to the WebMail PHP data folder (its location is specified in inc_setting_path.php file). If the Apache process is owner ...

WebMail Pro ASP.NET: "No SocketPermission" or "No OdbcPermission" errors and "Medium Trust" policy

If you got No SocketPermission or No OdbcPermission error during installing AfterLogic WebMail Pro, that's ASP.NET environment configuration issue. Particularly, No SocketPermission means ASP.NET a...

Using XMail Server Pro for Windows with PHP web modules

In some cases, it might be more suitable to use Windows edition of AfterLogic XMail Server Pro with PHP web modules (WebMail Pro & AdminPanel) than bundled .NET version of those. This is how it can be...

WebMail ASP.NET: logging as the main troubleshooting measure

If something goes wrong and you get an error or something doesn't work as expected, the most helpful troubleshooting measure is enabling logging, reproducing the issue and analyzing the log file. Ther...

WebMail PHP: logging as the main troubleshooting measure

If something goes wrong and you get an error or something doesn't work as expected, the most helpful troubleshooting measure is enabling logging, reproducing the issue and analyzing the log file. Ther...

Upgrading MailSuite Pro for Windows installation

If you'd like to install a newer version of MailSuite Pro for Windows (previously known as XMail Server Pro for Windows), first you need to remove the package you've installed. But before doing th...