Knowledge Base

Comparison of Standard and Extended Support options

Standard support (available during the trial period and 1 year after purchase) can assist you with resolving common problems and answering questions regarding installation issues, functioning of After...

Using XMail Server Pro for Windows with PHP web modules

In some cases, it might be more suitable to use Windows edition of AfterLogic XMail Server Pro with PHP web modules (WebMail Pro & AdminPanel) than bundled .NET version of those. This is how it can be...

Do you provide any discounts?

If you are planning to apply for a purchase discount, please let us know in advance (at least one week prior to purchasing) to allow for gathering of applicable information and for the processing of y...

What does "number of users" mean in your licensing system?

In case of AfterLogic WebMail Pro, number of users means number of persons allowed to log into your WebMail Pro installation. Each user may have unlimited number of linked e-mail accounts though. User...

How long are free updates provided after purchase?

Free upgrades are guaranteed for at least 1 year after the purchase. For subsequent years, the price of maintenance (which includes free updates and standard technical support) can be purchased for 50...

I'm going to distribute AfterLogic products as a part of my software. Which license type should I choose?

You need any of royalty free distribution licenses: - 1 Developer License - 4 Developer License - Unlimited Developer Site License The difference between these licenses is the number ...

If I choose Single Computer license, am I allowed to install the product to a developer/test machine besides the production one?

Yes, you're allowed to install the product on any number of developer/test machines. Computer licenses limit number of production machines only.

Is license upgrade possible? Can I upgrade, e.g. "Single Computer, 100 Users" license to "Single Computer, 1000 Users"?

Yes, you're able to upgrade your license just for the price difference. Moreover, upgrade between different license types (Computer, Developer, Hosting Provider) is also supported. Please contact us i...

Where can I read license agreements for your products?

All AfterLogic products shipped under AfterLogic License: - AfterLogic MailSuite Pro - AfterLogic WebMail Pro - MailBee.NET Objects - MailBee Objects - MailBee Message Queue

Is license for MailBee.NET Objects (required for WebMail Pro .NET) included in the license for AfterLogic WebMail Pro .NET?

Yes, all licenses for AfterLogic WebMail Pro .NET include all the required components licenses. PHP version of AfterLogic WebMail Pro doesn't depend on any components.