Knowledge Base

How to install WebMail Pro on cPanel server

Two methods of AfterLogic WebMail Pro PHP and cPanel integration: As a cPAddon Through direct embedding Which method to select, depends on the usage scenario and your web ...

Fatal error: Allowed memory size of [###] bytes exhausted (tried to allocate [###] bytes) in [path]/[file].php on line [###]

This error caused by limitation of memory available for PHP script. Increase memory_limit PHP configuration setting (see the [PHP manual]). After editing the PHP configuration file, you will probably ...

Error while attaching files to new message. Please advise.

Common problem with attachments is insufficient permissions for attachments folder which is located in the data folder. Please refer to this topic for Linux or this topic for Windows to learn how to g...

Upgrading MailSuite Pro for Linux installation

If you'd like to install newer version of MailSuite Pro for Linux, you need to remove the package you've installed previously. You can do this with your favorite package management software. But be...

Administration settings disappeared / are not saved. Why? (Linux/Apache only)

This means Apache process (which executes WebMail) has insufficient permissions to the WebMail PHP data folder (its location is specified in inc_setting_path.php file). If the Apache process is owner ...

I'm getting 'WebMail is not configured properly' error. What's wrong? (Linux only)

This error usually occurs due to the following reasons: * The path to WebMail Pro data folder has not been specified. See below how to specify it. * The specified data folder location could no...

Using XMail Server Pro for Windows with PHP web modules

In some cases, it might be more suitable to use Windows edition of AfterLogic XMail Server Pro with PHP web modules (WebMail Pro & AdminPanel) than bundled .NET version of those. This is how it can be...

Do AfterLogic products support 64-bit systems?

MailBee.NET Objects (and individual components of this bundle) have built-in support of 64-bit environments. MailBee Objects (ActiveX) by default registers 32-bit version of MailBee.dll. However, t...

WebMail PHP: logging as the main troubleshooting measure

If something goes wrong and you get an error or something doesn't work as expected, the most helpful troubleshooting measure is enabling logging, reproducing the issue and analyzing the log file. Ther...

Sending mails from AfterLogic WebMail installed at GoDaddy

If you are running AfterLogic WebMail on shared hosting account provided by GoDaddy, the following settings should be used for sending mail successfully: Outgoing mail server: relay-hosting.secures...