Knowledge Base

Comparison of Standard and Extended Support options

Standard support (available during the trial period and 1 year after purchase) can assist you with resolving common problems and answering questions regarding installation issues, functioning of After...

Do you provide any discounts?

If you are planning to apply for a purchase discount, please let us know in advance (at least one week prior to purchasing) to allow for gathering of applicable information and for the processing of y...

Do AfterLogic products support 64-bit systems?

MailBee.NET Objects (and individual components of this bundle) have built-in support of 64-bit environments. MailBee Objects (ActiveX) by default registers 32-bit version of MailBee.dll. However, t...

How long are free updates provided after purchase?

Free upgrades are guaranteed for at least 1 year after the purchase. For subsequent years, the price of maintenance (which includes free updates and standard technical support) can be purchased for 50...

How to run multiple instances of MailBee Message Queue

MMQ.exe can be executed with the following parameters: mmq /i "Queue 1" - to install service mmq /i+ "Queue 1" - to install & start service mmq /u "Queue 1" - to stop service if it is running & uni...

I'm going to distribute AfterLogic products as a part of my software. Which license type should I choose?

You need any of royalty free distribution licenses: - 1 Developer License - 4 Developer License - Unlimited Developer Site License The difference between these licenses is the number ...

Install MailBee Objects ActiveX on Windows Vista, 2008, Seven

You must run MailBee.exe from a local drive, not a shared one. Otherwise, you may get "the application was unable to start correctly" error. Also, if UAC is enabled (by default it is), only Adminis...

If I choose Single Computer license, am I allowed to install the product to a developer/test machine besides the production one?

Yes, you're allowed to install the product on any number of developer/test machines. Computer licenses limit number of production machines only.

Is license upgrade possible? Can I upgrade, e.g. "Single Computer, 100 Users" license to "Single Computer, 1000 Users"?

Yes, you're able to upgrade your license just for the price difference. Moreover, upgrade between different license types (Computer, Developer, Hosting Provider) is also supported. Please contact us i...

Where can I read license agreements for your products?

All AfterLogic products shipped under AfterLogic License: - AfterLogic MailSuite Pro - AfterLogic WebMail Pro - MailBee.NET Objects - MailBee Objects - MailBee Message Queue